Confidentiality.

FAC Ltd takes confidentiality of our clients very seriously and adheres to data protection principles as directed by the Data Protection Act 1998 and the GDPR 2018. We comply with the legislative terms of the security and confidentiality of your personal data and privacy. More details can be found on our Privacy Policy.

This document provides details of Facial Aesthetic Courses Ltd (FAC Ltd) Ltd full terms and conditions in relation to Model Treatments. Please read these Terms & Conditions carefully. By using our website and online booking service you are agreeing with and accepting our Terms and Conditions.

In accepting these terms and conditions you are agreeing to the following conditions as set by FAC Ltd.

1. Making an informed choice.

The wellbeing and safety of our selected models is of paramount importance. In choosing to be an aesthetic model with us it is vitally important that prior to having treatment you understand and are aware of:

1. The possible risks associated with cosmetic treatments.
2. The information on our website or marketing material does not constitute professional advice.
3. You are aware of and are accepting that your treatments are being administered in a clinical training environment by medical health care professionals who are treating you whilst in the process of aesthetic training.

In addition to the information we provide we recommend that prior to opting for treatment you seek information and advice from other independent bodies to ensure you have the factual information to make an informed choice.

Throughout the course of engagement with us we will, as far as is practicable and upon request, provide you with information on the treatments you are considering. This will include but will not be restricted to, suitability for treatment, treatment procedures, possible side effects/risks and realistic expectation.

All questions regarding treatments will be answered honestly with emphasis on health and wellbeing, treatment suitability and expected outcomes.

In agreeing to our terms and conditions you are accepting of the fact that FAC Ltd accept no liability on anything arising from your failure to fully understand the aesthetic effects and associated risks of cosmetic treatments.

2. Expectations – Treatment Outcomes.

FAC Ltd cannot guarantee that you will achieve the same results as those shown on promotional material such as website and brochures images. We cannot guarantee the lasting effects of treatments; however, we will endeavor to give you the best possible treatment outcome.

3. Medical History and Consent.

When you arrive at the clinic to be a treatment model on the date of your chosen course it is a requirement that you complete a medical questionnaire the contents of which will enable our practitioners to determine your suitability for treatment. Should we consider you unfit for treatment we will give you our considered view that will be based primarily with your welfare in mind.

4. Pregnancy and Breast Feeding.

Some of the treatments that we offer are unsuitable for anyone who is, trying to conceive, pregnant or breast feeding. It is imperative that you inform us of your status prior to having treatments.

5. Accurate Disclosure.

It is very important that you provide accurate full medical history, details of any prescribed medication and pregnancy status. It is the individual’s responsibility to inform us of any changes from previous declarations. The information provided at this stage will form part of our assessment to determine suitability.

6. Suitability Assessment.

No form of treatment will be agreed until the following has been confirmed or taken place.

6.1. Age restriction.

We have age restrictions on the following treatments.

Derma Filler –Lips Restricted to 18 Years of age and above.

Derma Filler – Face –Restricted to 21 Years of age and above.

Botulin Toxin – All Treatments – Restricted to 21 years of age and above.

Acceptance Criteria -ID Provision.

Our acceptance criteria requires that on the day you attend to be a treatment model you confirm your identity and age by providing in original format photographic ID in form of driving License or Passport with proof of address .

Should you attend without this ID we will refuse to treat you. This may incur an administration charge.

6. 2. Health, Medical and Aesthetic History Disclosure.

1. You will be provided with and asked to complete our online medical disclosure questionnaire detailing all required information that provides a full and accurate account of your historical and current health including prescribed medication as well as full details on any previous aesthetic treatments.
2. COVID 19 Status
   Our health vetting will also include a COVID status questionnaire for completion prior to attending our clinics.
3. COVID Vaccination – Filler Treatment Guidance
   It is imperative that you consider your COVID vaccination status in conjunction with the guidance set out in the paragraph that follows. The information provided therein informs on the possible reactions to having filler treatments within certain time parameters before and after vaccination. Please read and consider this guidance fully before prior to consenting to treatments.
   “Although there is limited evidence and only a very small number of cases, there is a risk of inflammatory reactions and soft tissue swelling in patients who have previously had soft tissue fillers, or plan to have treatment, after receiving COVID-19 vaccination. Do not undergo soft tissue filler procedures within 2 weeks of your planned vaccination date or within 3 weeks having received it. Do not attend for treatment if you have symptoms consistent with COVID-19 or are suffering from ongoing symptoms from previous infection. If you develop any reactions following your treatment, it is imperative you contact your healthcare practitioner at the earliest opportunity. If you develop any reactions following your treatment, you may require medication to manage the complication. This may include oral steroid medication which may lower your immunity to COVID-19 if you have recently been vaccinated.”All Health information you provide and submit to us will be taken as a true and accurate account. FAC Ltd is not responsible for choices taken or for any complications that may arise from nondisclosure of information regardless of the reason for omission.

   Clinical photographs may form part of the medical records and may be taken prior to and after treatments.
   

7. Consent for Treatment.

In choosing to be a treatment Model you are confirming that:

1. All the information you provide to us is a true account of
   • Past and current medical history
   • Past and Current Medication
   • COVID status and Vaccination
   • Aesthetic Treatment History
2. All medication or food allergies and intolerances have been declared to us.
3. You have read and understood all the information that we have provided, verbally through discussion, including any documentation provided and on our website.
4. You are aware of and are accepting that your treatments are being administered in a clinical training environment by medical health care professionals who are treating you whilst in the process of aesthetic training.
5. You have full understanding of the aesthetic treatments you have chosen and the possible risks and side effects.
6. You have raised and alleviated any concern/ fears you had with our clinicians prior to undergoing treatments.
7. You accept that post treatment you are responsible for carrying out any special instructions, requirements and after care as recommended by us.
8. You are NOT Pregnant.
9. You meet our age restrictions on chosen treatments.

8. Treatment Fees.

Our Model treatment fee is as shown on our website at the time of purchase. Charges are in pounds sterling excluding Vat. The fee entitles you to:

• 1 Botulin Toxin Treatment as chosen by you and as deemed suitable for you by our lecturing practitioner
  Or
• 1 Derma Filler Treatment as deemed suitable by the lecturing practitioner up to the maximum of 2 syringes.

Additional filler treatments may be purchased in consultation with the lecturing practitioner should it be deemed a suitable treatment for you.

9. Consideration of Treatment.

We will assess whether the treatment you have chosen is suitable and appropriate for you. We reserve the right to refuse a treatment we consider unsuitable for you. We will inform you of the reason for refusal and may offer the option of and advice on a more suitable alternative.

10. Treatment Refusal.

We reserve the right to refuse treatment at any time if we feel that you are unsuitable for any reason. Should this situation arise we will refund the amount paid by you. We will not reimburse any other outgoings or expenses incurred.

11. Limited Liability.

FAC Ltd will not be liable for any damage that occurs as a result of a model’s failure to disclose relevant information of a medical and non -medical nature regardless of the reason for non-disclosure.

12.1 Clinical Photographs.

Clinical photographs will be taken before and in some cases after having treatments to monitor the effects of your treatment. Any such photographs will remain the property of FAC Ltd and form part of our clinical records. As such these photographs will not be shared nor provided to third parties unless there is a legal requirement to do so.

12.2 Video Training.

Model treatment sessions may be filmed and recorded for live session training on the day and may also form part of the post training material package provided to our trainee health professionals. If you wish to opt out of this process and consent to share please make this known to us by emailing our course coordinator at [email protected] no later than 7 days prior to your course attendance.

If you decline consent for filming, this may mean that your model placement is withdrawn.

13. Training and Marketing Material.

We may wish to use your clinical photographs and training video material for marketing purposes. If you wish to opt out of this practice please inform us by emailing us at [email protected]

We may on occasion use adapted clinical photographs for marketing purposes. However usage will be such that any such photograph would be suitably adapted to ensure that individual identity is confidentially protected.

14. Our Lecturing Clinicians and Trainee Practitioners.

Our trainee practitioners are all Medical Professionals. Our lecturing clinicians are Medical Professionals and trained Aesthetic Practitioners whose role is to mentor and teach our trainee practitioners on the administration of treatments to our models and in doing so will oversee model treatments. Part of the training may also involve the lecturer administering model treatments whilst trainee practitioners observe.

15. Treatment Review.

Post treatment it is important that you follow the guidelines given in our literature. However should you feel the need to contact us in relation to concerns following treatments please contact us by email at: [email protected].

If you feel acutely unwell please go to your nearest A&E in the first instance.

16. Accompanied Persons and Children.

Unfortunately for legal, Health & Safety and insurance purposes we cannot allow children or anyone under the age of 18 years of age access to our premises. Nor can we allow access to anyone who is not participating in the actual training or treatment processes.

17. Special Requests.

If you have any special requests that are not covered in this document please speak to our course coordinator to allow us to consider your needs.

18. Bookings and Cancellation of Bookings.

By making a booking and payment for a treatment you are confirming that you are the individual named in the booking who will be attending the course for treatment. Please note

• Bookings are not transferable and as such bookings cannot be made in respect of another individual.
• Each person must complete a separate booking form.
• Should you wish to purchase more than one treatment these purchases are not transferable and must be utilized by you.
• Your model place will be reserved for you. It is your sole responsibility to attend at the appointed time and date. If you cancel your appointed place fees will be chargeable as follows:

1. Cancellations made 7 days prior to the appointed scheduled date will incur no cancellation fees
2. Cancellations less than 7 days before the appointed scheduled date will incur a 50% admin fee
3. Cancellations on the day or failure to attend – no refund given

19. Withdrawal of a course.

In the unlikely event that we have to withdraw a course we will provide the choice of a full refund or a place on an alternative course. This does not apply to minor changes or events resulting from unusual or unforeseeable circumstances beyond our control whereby we would offer an alternative course date. In either circumstance we would not be liable to pay any expenses incurred.

20. Your right to make a complaint.

FAC Ltd endeavors to treat all our service users in a professional manner treating everyone with fairness, dignity and respect
We aim to ensure that all models receive the appropriate care and respect. It is important to us to ensure that you have a positive experience and outcome. If you have cause for concern you can contact us in the first instance by discussing the matter with our Clinical Coordinator whose contact details can be found on our website.

We take complaints about any aspect of our service very seriously. If you consider that our services have fallen short of your expectations we want to hear from you. You can email us at:
[email protected]

We will acknowledge your complaint within 21 days. At this time you will be informed of the way that we intend to investigate and attempt to resolve the matter.